More Then Answer Calls

Doing More Than Answering Telephone Calls

Specialty Answering Service does more than just answer calls for your business. We are a complete and comprehensive telephone answering service and contact center service rolled in one. We provide the service your business needs to keep efficient and running worry free. When you use us to answer calls, you are using more than an answering service and you can feel confident your customer base will grow because of the 24 our customer service and support you will offer them.

Our service is built on sate of the art equipment and current call center technology to allow us to do more than answer calls. We can assist your business with so much more including:

• Message Taking: We can follow your customized protocol, take messages, and contact the appropriate parties in your own company who would be best at assisting the caller.
• Order Processing: Our operators can process orders on your behalf through our own merchant account or through your website and credit card processing software.
• Live Chat Support: Our answering service operators can log on to your live chat system to "chat" with your website visitors about anything you script out - from customer service to sales.
• Voicemail Services: In addition to answering calls, we can divert those callers to voicemail services hosted within our call center system.

With all of these services we can provide, you can see that our service can do more than answer calls. Once your phones are answered, we can mimic your own office and your own internal procedures. Specialty Answering Service is a one stop solution for small businesses, medium sized businesses, and large businesses who are looking to save money and increase productivity by outsourcing costly internal administrative and sales procedures. We understand the value of phone calls which is why we go way beyond answering them. We do everything so you don't need to.

Specialty Telephone Answering Service provides complete telecommunications solutions to simplify your needs. Unlike other services who are telephone answering services, we offer complete live receptionist services and then some. Each account is customized to your needs and your callers are responded to with a friendly voice who acts as an ambassador of your business and your values. From appointment scheduling to order taking, our call center operators will assist your callers with your every need. We are available to you to answer calls and so much more.