SAS for freelancers.

Free yourself from the Demands of a Busy Phone. Let SAS Manage your Calls and Keep your Business Booming.

Being successful as a freelancer is all about presenting a professional image. You need to convince clients that you can be trusted to handle the most important jobs. Creating an appearance of reliability and uncompromised quality is a must. Research shows that more than 49% of small businesses fail after 5 years because they don’t do enough to establish the right image. Customer service becomes an afterthought, and the product they sell becomes more important than how they sell it. Don’t follow this trend. Build your reputation as a go-to freelancer. Partner with Specialty’s answering service for freelancers.

Americans agree, small companies = superior service. In your competitive industry, customer care and trustworthiness are everything. For about $2.50 a day, SAS can help.

SASDelivering Outstanding Customer Support

SAS is an all-in-one service, sales, and logistics solutions provider. We have extensive experience working with freelancers, and we know how important it is to establish your brand. From answering inbound telephone calls to appointment reminder calls, our company does it all. More importantly, though, we provide a professional and courteous image to all customers who seek your services. We employ a team of receptionists around-the-clock, giving your freelance work a big business feel on a small budget. Our agents solidify your reliable reputation, and make sure that clients return to you time and again.

What We Can Do.

With a team of more than 300 representatives, our national call center can easily handle upwards of 30,000 calls daily. We provide you with a toll-free number where one of our live-voice operators is always ready to assist clients, 24 hours a day, 7 days a week. Following the procedures that you provide, we will make each of your clients feel valued.

• Lead Capture: When it comes to lead capture, timing is key. That is why we make it a point to answer every phone call within 3 rings or less. The faster we get to your callers, the more likely they will go with your service over your competitors. With an extensive series of internal and external quality control checks, we guarantee that our friendly, live agents will represent you flawlessly each time we pick up the phone.
• Appointment Setting: It can be challenging to manage appointments when you find yourself working for several businesses at a time. We can use your pre-existing online scheduling software to make, modify, or cancel appointments for you. All updates are instantly accessible, and changes can also be communicated to you via phone, text, pager, or email for your convenience. You’ll always know where to be and when to be there.
• Personalized Answering: Our response team will work with you to create call scripts that will complement your freelance business, and we can alter our responses depending on the time of day or the varying types of clients on your roster. Expecting an important call and want to ensure you won’t miss it? We offer call forwarding, so we can patch clients directly through to you, wherever you are.

The Benefits.

With our customer service experts and Spanish answering service agents manning your phones, your small, local business will have the appearance of a large business with a national presence. By collaborating with us, you are making the decision to solidify your presence as a talented freelancer. You take your business seriously, and so do we.

• Professional Image: Professionalism is essential in winning those high profile jobs. Talking to your clients on a cell phone with the line breaking up or signal cutting off is a sure way to miss a big opportunity. Utilizing our services gives you an edge that will set you apart from competitors.
• Nobody to Train, Nothing to Install: Don’t worry about hiring or training additional staff – we have all the agents you could ever ask for, and we will spend a considerable amount of time getting to know the nuances of your business so we can better serve your clients. There is no need to purchase or install new equipment – we have it covered. Working with us makes your life easier, and makes your customers happier!
• Increased Revenue & Productivity: Did you know that it is 6 times more likely to secure a deal when a client’s call is returned within the first 30 minutes of being placed? We ensure the odds are in your favor. Spend more time doing the work you love, and less time with the phone to your ear.

SAS lends a sense of credibility to your freelance work. We are the secret weapon to your future success. Still not sure if our affordable answering service is right for you? See for yourself how we can benefit your growing business. Get started on our 2-week free trial. There are no tricks or hidden fees, so you have nothing to lose! Specialty is a professional answering service for freelancers, taking your dream from start-up to sensational!