First responders, the world salutes you! If you are on the frontlines of the COVID-19 battleground, there are all kinds of places that want to show their gratitude. We’ve put together a
Read morePosted by Nick D. in Advice, Customer Service
At Specialty Answering Service, we’re focused on the health and safety of our employees and their families. And throughout all of the disruption COVID-19 is bringing, SAS, just like every other telephone
Read morePosted by Nick D. in Customer Service
In a crisis, communication is essential. The United States is just about a month into the COVID-19 pandemic, and about 2 weeks into social distancing protocols, and life as we knew it
Read morePosted by Nick D. in Best Practices, Customer Service
Your customers are reaching out to you more for answers as they’re trying to deal with the uncertainty of the coronavirus. As your new at home employee army works tirelessly from their
Read moreThe coronavirus situation is reminding us that the world is completely interconnected. The global coronavirus pandemic is affecting our families, our businesses, and our way of life. During this time, we’re reminded
Read moreThank you so much for entrusting your small businesses calls to Specialty Answering Service. We take the responsibility of being your answering service provider very seriously, ensuring we deliver amazing interactions, every
Read morePosted by Nick D. in SAS Products
We are happy to announce that the new version of your SAS portal (SASDesk.com) will be available to SAS customers globally in a few weeks. The new release features intuitively designed systems,
Read morePosted by Nick D. in Small Business
Our blog has been gaining in popularity over the last few years, emerging as the best way to gain insights about telephone answering services and learn about best practices and solutions for
Read moreTest your memory skills with our phone themed memory tile game. Specialty Answering Service’s memory tile game is a fun challenge that requires intense concentration, powerful observation, the ability to memorize tile
Read morePosted by Nick D. in Infographics
No two telephone calls a business handles are alike, which means the average time it takes to handle those calls can vary based on a number of factors. Some calls, like wrong
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