Posted by Nick D. in Customer Service
Did you know that the typical adult human brain requires 20% of your resting metabolic rate (RMR – that’s the total amount of energy your body expends at rest)? So let’s say
Read moreYour call center script. It’s the most important part of a successful call center solution. The best scripts make the transition between your office and your answering service seamless – meaning that
Read moreListen voicemail, we need to talk. This really doesn’t seem to be working, and I think we should break up. It’s not you. I mean, you’re perfect. You do everything right. You’re
Read moreNow that you are using the world’s most professional answering service, what do you do with your old phones? Here are 25 uses. 1. Use the cord as a picture hanger. 2.
Read morePosted by Nick D. in Call Center Software, Infographics
H.A.L. 9000 from 2001: A Space Odyssey. Lost in Space’s B-9, that sounded the warning, “Danger Will Robinson!” Number 5, the electrified robot from Short Circuit. What do these artificial life forms
Read moreRide with us through The History of Ringtones, and check out the funky single-option sound ringers of days gone by, right up to the host of symphonic ringtones available on current models.
Read moreWhat happens when the marketing department of a US based call center has downtime around Shark Week 2014? Check out the video below to find out.
Read moreDid you ever wonder what your telephone number spells? Well, you aren’t the only one! We did, too. So, for all of those number geeks out there, pump your number into our super awesome phone
Read moreAs a small business owner, you have a lot to juggle. Unfortunately, this means you may have a limited amount of time to interview prospective employees. You’ll get some great employees and
Read morePosted by Nick D. in Call Center Software, Infographics
Let’s play a game. How many hours a day do you actually work at work? Give yourself 10 points if you said you work 8 hours or more. Give yourself 5 points
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