Like most companies, your business is probably starting out small. This can be a detriment when you’re pitching prospects who want to know they can trust your product as much as they

Small businesses who use answering services come in all shapes and sizes. From small companies operating out of their garage and receiving a few calls a year, to medium sized businesses who

Modern customers expect much more from businesses then they ever have before. Research shows that almost 70% of consumers say great customer service is very important in their choice to stay loyal

Selecting the best answering service for your small business is not as easy as it should be. For an answering service to work for your business, it needs to check all the

As an answering service company, we’re always looking for ways our users can get more value out of our service. You’re a busy small business and you need to make sure that

Regardless of what type of small business you’re running, if you’re an industry titan or a bootstrapped startup, you’re always looking for ways to reduce your expenses. If you’re using a live

Have you ever called a business and not gotten through to anyone? Maybe the line just rang and rang. Maybe it rang a few times and hung up. Maybe you heard it

Last year we wrote hundreds of amazing posts for our blog, and our blog enjoyed over 100k views each month. With so much traffic, we thought it would be interesting to grab

While just using an answering service is important to the success of any small business – cost cutting, 24/7 live customer service, and all that good stuff – there’s another important aspect

Most telephone answering services will give you the ability to customize your greeting, or how the answering service agents answer when they pick up the phone. An effective greeting is one of