When you imagine your summer vacation, do you hear the gentle sound of the waves being drowned out by the non-stop droning of your cell phone? Worrying about your customers while you’re trying

Managing calls for thousands of industries and millions of scenarios is no easy task. Each small business is unique, and it would be impossible to memorize the nuances of the thousands of businesses a call center may

You might be thinking about adding call tracking to your marketing model, but aren’t certain if it’s for you. Here are 3 points to consider. By identifying phone call lead sources and