How often do you sign up for something for free and never use it, or use it once and forget about it? We were asking the same questions and wanted to identify

If you run a medical practice and use a telephone answering service to handle patient communication, then it’s important to make sure your answering service is up to date on all HIPAA

Want to test your knowledge on the answering service industry? See if you can answer all 10 questions correctly. If you’re feeling real lucky, test your knowledge with our telephone trivia quiz

Closing your business while you’re on vacation? Don’t want to come back to a tidal wave of voicemails? We’ve created a 6 step guide on how to quickly activate an answering service

If you’re not familiar with the lingo, on-call (also spelled oncall or on call) refers to a system or protocol for contacting an employee or group of employees who are available, if

When recalls happen, set up a recall hotline with an answering service to supercharge your customer service. Recalls can affect any company, from auto dealerships, to electronic shops, to grocery stores (lettuce

If you’re in the market for a live answering service, or any business service for that matter, it’s only natural to want the best. After all, it’s your business’s reputation on the

Remember the Jerry Lewis Telethon? If you’re under 30, you probably think I just made that name up – but I didn’t. The Jerry Lewis Telethon was an annual television event, hosted

Whether you’ve just started using an answering service, or you’ve had one for years, you should be aware of the 5 most common mistakes businesses make that will result in an outsourcing

At Specialty Answering Service, we often get asked many questions regarding the ins and outs of how answering services work, what they do, and how much they cost – among other things.