Appointment reminder service.

A Simple Outbound Call Solution Saves Time and Increases Sales.

When you have a business to run, it’s easy to lose track of time. Between communicating with colleagues and negotiating new deals, it can feel like you’re losing control of your own schedule. You depend on your agenda to run smoothly, but when clients are no-shows at scheduled appointments, it wastes your time and decreases productivity. Revenue declines and your client base starts to shrink over time. A single individual cannot possibly remind all of your customers of their upcoming appointments. That’s where SAS’ appointment reminder service comes in.

Tired of client no-shows? Let SAS remind them! For about $6.50 a day, we can make missed appointments a thing of the past, and help you increase sales.

SASAppointment Reminder Service

Did you know that it is 7 times more expensive to acquire a new customer than to keep an existing one? That is why every meeting counts! Beyond call answering and logistics solutions, Specialty provides reminder calls for your day-to-day appointments, whether with current or prospective clients, vendors, or anyone else with whom you regularly meet. This is not an automated service. Our friendly, reliable receptionists make outbound calls, giving your customers’ a head’s up that their meeting is just around the corner. Agents can answer any questions that may arise, and reschedule or cancel appointments as necessary.

How It Works.

When you partner with our nationwide team, a trained technician uses your online database and scheduling software to follow up with your customers and remind them of upcoming appointments. Any modifications will be immediately communicated to you and your staff so that you can plan accordingly.

• Software Integration: Our call center staff is experienced in virtually every form of online scheduling software. Whatever the specifics of your organization, our operators will be extensively trained to adhere to your company’s procedures.
• Live-Voice Service: For your growing company, exceptional client support is often the difference between so-so and soaring sales. Personalization counts. It shows patrons that you value their business, and it will keep them coming back to you time and again. In addition to our live-voice service, we can also send email and SMS message reminders for your clients’ convenience.
• Bilingual Operators: In today’s diverse marketplace, you need to be prepared to work with both English and Spanish-speaking clientele. Our bilingual operators are always ready to assist your callers, whatever their needs. With SAS, there is no such thing as a language barrier.

The Benefits.

Specialty does the legwork for you and lets you focus on what matters most: running your business.

• Increase Revenue: More than 20% of customers forget or ignore appointments they have scheduled. A single reminder call lowers that percentage to less than 5%.
• Service Anytime: Our services can be used outside of normal business hours, 24 hours a day, 7 days a week. Whether you are on the east coast, west coast, or somewhere in between, we can accommodate.
• Increased Productivity: Making reminder calls is time consuming, and it impedes your employees’ ability to handle the day-to-day obligations of your office. With a team of skilled answering service professionals taking this single task off of your plate, your employees will have more hours in the day, less stress, and increased productivity.

If you are still not 100% sure that SAS can help you, we invite you to take advantage of our 2-week free trial. We are confident in the affordable services we provide, and we think you will feel the same way! It is our goal to have a positive impact on the success of your business. Specialty is the leading appointment reminder service provider, keeping your business a step ahead of the competition.