Conference registration services.

From soup to nuts, we are a guest services solution. Present a polished image for your attendees with SAS!

Managing a conference or convention can be an incredibly stressful experience. Between registering guests, booking the space, and handling customer service requests, it’s easy to be overwhelmed by the influx of responsibilities. Even so, if you want to make the right first impression with your attendees and guarantee the success of your event, you need to present a professional image from the outset. Keep in mind that 67% of guests will hang up the phone out of frustration if they are forwarded to your voicemail service. Those missed calls are missed opportunities to fill a seat. From the very first phone call, guests need to be met with a helpful and courteous live-voice receptionist on the other end of the line: enter Specialty’s answering service for conference registration.

High conference booking fees for your attendees warrant personalized service. For about $2.75 a call, SAS registers your guests and delivers the VIP treatment they deserve!

SASDelivering Outstanding Customer Support

Collaborating with SAS is a great, affordable way to streamline your registration process. Our trained, experienced operators portray a powerful image for your organization. We operate around-the-clock and are always available at your attendees’ convenience. We are a complete service, sales, and logistics solutions provider. This means that we can act as a resource for important event information, provide callers with a list of your recommended accommodations, and process payments for attendees via your online portal. We can even print nametags, mailing labels, and provide rosters for the day of the event. What’s more, our services don’t stop when the convention is over. Whether it’s a follow up survey, outbound telemarketing to your attendee list, or other post conference services, we are truly your partner in event organization.

What We Can Do.

We offer a quick, easy, and inexpensive way to facilitate registration for your conference. Our team of more than 300 representatives is capable of managing over 30,000 inbound calls daily. We will walk your guests through the entire registration process and are careful to cater to all of their requests.

• 24/7 Guest Registration: Our live phone answering service operators work 24 hours a day, 7 days a week. Guests can RSVP at any time and even give us their menu choices for catered events. We compile this information and send it to you so that you can avoid creating spreadsheets and taking time away from coordinating your event. We can also act as a companion service to your online registration tool, completing forms for callers in order to facilitate sign-up.
• Outbound Registration: Using member lists you provide, we can make proactive outbound calls to your patrons, informing them of upcoming conferences and completing their registrations in no time. Additionally, following your conference, outbound survey calls will let you know how you did, and provide valuable insight that will help you improve upon your agenda and make next year’s conference an even bigger success.
• Bilingual Support Services: As the U.S. continues to diversify, you may have a number of conference attendees whose primary language is not English. With staff fluent in both English and Spanish, our bilingual representatives are ready to help your guests, whatever their needs might be. At SAS, there is no such thing as a language barrier.
• Real-Time Logistical Updates: Any vendor working on your event, from the caterers to the guest speakers, can check in with us. You will receive email, text, phone, or pager updates about all logistics, allowing you to manage your conference effortlessly.

The Benefits.

Take your event to the next level with a group of trusted professionals on your side. We are known for delivering incomparable customer service nationwide, and we work hard to maintain that reputation.

• Reduced Costs: Don’t waste the money you have budgeted for your event by hiring receptionists and event planners – we are experienced in event management. We also have flexible calling plans that are month-to-month. This means you will not be locked into any lengthy contracts. We bill by the minute, and we will custom-design a plan to match your specific requirements and timeframe.
• Repeat Business: Your guests are guaranteed to have a fantastic time at your event. Not only will they be back for next year’s conference, but they will encourage their friends to attend as well. It’s a cycle of growth and it all starts with Specialty Answering Service.
• Prompt Service: We know that for the busy professional, time is always a precious commodity. That is why we aim to answer every phone call within 3 rings or less, 16% higher than the industry standard. No long hold times – just fast, friendly assistance!

We are confident in the services we provide, and we would like to give you an opportunity to see firsthand how we can benefit your business. With our 2-week free trial, you can take a test drive, on us! There are no hidden fees and no gimmicks, so what do you have to lose? Specialty is the leading answering service for conference registration, making your event effortless, one call at a time.