Event registration service.

Booked venue. Check. Booked caterer. Check. Called SAS for the best answering services in the biz. Check check!

Event planning is no easy task. There are a million and one things to think about, and countless items on your to-do list. With so many variables to consider, answering phones is the least of your concerns. The only problem is that if you miss calls from interested parties, you will not have registrants to fill the seats! Coordinating an event to remember can be taxing if you are focusing your efforts on a busy phone. You need affordable coverage you can count on, and that’s where we come in. Specialty’s answering services for event registration will be there for every caller, no matter what time of day.

When guests call to register for your event, the last thing they want to hear is, “Hold, please.” For about $3 per registration, SAS makes hold time a thing of the past.

SASDelivering Outstanding Customer Support

Did you know that 75% of consumers feel it takes too long to reach a live agent? When people call to register for your event, being greeted by an automated answering service or voicemail is not what they want to hear. It’s also impersonal, and lacks the professionalism that a live-operator service offers. At SAS, we understand the value of superior customer care. When 81% of companies who deliver strong customer service outperform their competition, making the right first impression is a vital ingredient in the success of your event, and of your business.

How It Works.

Our experienced receptionists will attend to your callers’ needs with prompt, efficient service. We know that time is precious, and that is why we aim to answer every call within 3 rings or less. You will stay in the know with regular updates and headcounts, without the hassle of having to manage it yourself. We can provide:

• 24-Hour Guest Registration: Our 24 hour call services can process registrations and payments for all of your attendees. The information is compiled and can be relayed to you or your staff as often as you would like. We can provide specifics regarding the venue, event calendar, and any special details you would like your attendees to know. We can also act as a companion service to your online registration tool, completing forms for callers to facilitate the sign-up process.
• Bilingual Support: Your client base is becoming more diverse every year. Being prepared to assist both English and Spanish-speaking customers will gain importance as your business grows. We are ready to help! With at least 20% of our staff fluent in both English and Spanish, at SAS, there is no such thing as a language barrier.
• Logistical Updates: With so many details to keep track of, there may be last minute changes to your event schedule. Sometimes, emergency situations arise, creating the necessity to postpone or cancel the occasion entirely. In any case, your attendees need to be informed. Our operators can make outbound calls, alerting attendees of any modifications that may affect their plans.

The Benefits.

With our national call center staff taking care of your busy phones, you can bet that we will swiftly respond to every call, and every caller will receive the same level of care you would provide if you were answering the phone yourself. Whether you are coordinating sporting events, summer camps, ticket sales, corporate meetings or seminars, investing in this service can:

• Reduce Stress & Increase Productivity: We know how much you have on your plate. While you are working hard on coordinating logistics and vendor services, we are working around-the-clock to take care of your callers. When it comes to registration for your event, leave your phones to the professionals. You will have more time for those little details that can turn your event from so-so to spectacular.
• Great Guest Experiences: From their first call to the closing speech, utilizing our event registration services will get things off on the right foot. Attendees will enjoy personalized assistance from minute one, and as they say, you only have one chance to make a great first impression!

We take pride in our meeting registration services and our commitment to our clients’ success. That is why we invite you to try us out for 2 weeks, completely free! There are no hidden fees or gimmicks – just a great opportunity to see the SAS difference at work in your business. You have nothing to lose and everything to gain. Specialty is one of the leading call center companies for event registration, setting the tone for superior customer care from the very first phone call.