Fun Posts & Amusing Distractions

The air is crisp, the leaves are falling, and pumpkin spice is back on the menu, which can only mean one thing - Halloween is on it's way! To celebrate, we combined our love of answering the phone with our love of all things spooky, and created the SAS Halloween Machine -…

It's a crazy time for remote work right now. If you're one of the many people currently working from home due to COVID-19, welcome. I, too, have been working from home and boy have I learned some things! Previously, my only real WFH experiences were because of bad weather. 1 day at…

The coronavirus outbreak has created a lot of problems, and everyone is looking for a quick end to get back to normal. The one thing we can all do right now to make sure that happens is to practice social distancing. That means staying at home to keep the virus from rapidly…

A great customer service experience is like taking a breath of fresh air after being stuck inside all day. It's pleasant, refreshing, and always puts you in a better mood. A bad customer service experience on the other hand can be straight up dreadful, and is comparable to trying to walk up…

Phones aren't always made of plastic and metal - sometimes they're made from paper. But that's not a bad thing when the phone is Origami, and you made it! Using an Origami phone as your business phone makes for really bad conversations, but for a really amazing conversation starter. While we are no experts…

The holidays are a busy time for everyone, but especially so for small business owners. From filling orders and trying to get the last appointments in before the new year, to trying to remember to spend time with friends and family, it can often times be more stressful than merry. Specialty Answering…

Here at Specialty Answering Service, phones are our livelihood. We believe having a live receptionist answering your calls does more than elevate a business - it becomes inseparable from great customer service. This idea carries over to film and television where iconic phones become part of the story. Whether it's Batman's Batphone…

Small business owners are often bogged down from their day-to-day responsibilities, and can easily find themselves without enough time in the day to eat, breathe or blink. When they discover that using an answering service can relieve the burden of fast communication that customers have universally come to expect, their days as…

We've all been there. By "there," I mean the void between calling a business to get help and being stuck on hold. For an eternity. Then having the phone just hang up. Like, really, that just happened? Yeah, it did. Bottom line: holds stink. Whether you're trying to make an appointment with…

The Office is a mockumentary that follows the employees of Dunder Mifflin around to document their daily activities. I know this show well as I've been binge watching it for the last few weeks. In between bathroom breaks and heating up hot-pockets, I came to a realization - all of their troubles…