Services

If you're not familiar with the lingo, on-call (also spelled oncall or on call) refers to a system or protocol for contacting an employee or group of employees who are available, if necessary, for work and/or communication after business hours. Answering services use on-call systems to deliver messages to specific employees. If…

Did you know that holiday shopping through e-commerce sites has been steadily increasing by 3.5% each year? If you are an e-commerce retailer, then some of the hottest shopping days to boost yearly revenue have just flown by: Thanksgiving, Black Friday, Super Saturday, and Cyber Monday. And there are still 19 shopping days left…

You're a marketing Guru. Your work is awesome. You're attracting prospects. They call and you extol the virtues of what makes you the best choice for them. The concept is easy. Getting the potential customer to buy in isn’t always. It would be great if you had some help, and that’s what…

For the small business owner, time is a commodity. With a limited number of employees, it can be a challenge to get through your entire "to-do" list in one day. Far down on the list of musts should be outbound telemarketing. When you're busy juggling inbound calls, staff meetings, and data entry,…

When we wrote this post a few weeks ago, we could never have guessed that one of “Ghostbusters” writers, Harold Ramis, would pass away. Harold Ramis’ subversive genius was responsible for a great many laughs we have had over the years. From “Stripes” to “Groundhog Day” to “Analyze This,” his brand of…