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Simple pricing. No hidden fees. Really!
14 day free trial. No credit cards. No strings attached.
Economy
$38
per month+ $1.39 per minute
100 Minute
$139
per month+ $1.29 each additional minute
220 Minute
$239
per month+ $1.29 each additional minute
500 Minute
$589
per month+ $1.19 each additional minute
1,000 Minute
$1089
per month+ $1.15 each additional minute
2,500 Minute
$2650
per month+ $1.09 each additional minute
5,000 Minute
$5099
per month+ $1.09 each additional minute
10,000 Minute
$9599
per month+ $0.99 each additional minute
FAQ: Common Questions
Is the free trial really free?
Yes. There are no catches. When you sign up, you get access to SAS’ operators and software for 2 weeks or 200 minutes. No credit card is necessary. We will contact you when your trial expires where you can select a plan and pay by credit card to continue using SAS. Our 2-week free trial offers you an opportunity to see how 300+ highly trained operators can benefit your business.
Do I have to call to cancel service after the trial?
No way. Your trial ends after 2 weeks, and there is no obligation to buy. SAS does not take any credit card or billing information, so there is no risk and no reason to worry.
What if I don’t know how many calls my business receives per month?
That’s what is so great about our 2-week free trial – it will give you an idea of your average call volume. That way, you will have a pretty good estimate of what your monthly bill would be if you partnered with SAS. Our team can handle over 30,000 calls a day! So whatever your requirements, we have you covered.
Is there a setup fee?
No. The free answering service trial is a completely free, no obligation period. There are no setup fees to start the trial, and no setup fees if you decide to use the answering service following the trial.
Is my information safe?
We take security seriously. Our call center is PCI compliant and ISO certified, and our servers are hosted in a data center with 24-hour surveillance and biometric security. All message information is protected with SSL encryption to keep your data safe.
Do you have per call plans?
Yes. SAS also offers per call answering service pricing under our Essentials plans. Please contact us to see if your business is eligible for per call billing.
Do I have to sign a contract?
No. With SAS, there is nothing to sign and no long term contracts. Our service is month-to-month. You are billed per minute, and you can adjust or cancel service at any time.
Do you have any cancellation fees?
No. You can cancel whenever you want. If you cancel, you will be billed for the current month and usage from the previous month, but you won’t be billed again.
Can I change plans?
Yes! You are not locked into any plan. You can choose to upgrade or downgrade service at any time. Our plans are designed to your specifications, so our staff will always work with you to make sure you have what you need.
What if I choose the wrong plan?
Don’t worry, happens all the time! Set up billing alerts in your SAS portal and we’ll email you if your minutes have gone over your plan limits and / or when it’s cheaper to be on the next plan. You can even set up alerts when you’re moving closer to your limits at 25%, 50%, and 75%! Learn more about setting up alerts in our helpdesk.
How do you bill?
We offer monthly billing. We accept all major credit cards including Visa, Mastercard, Discover and American Express. We only accept payments for SAS online. If you’d like us to accept purchase orders, or pay SAS by check or PayPal, please get in touch with us at service@specialtyansweringservice.net.
Specialty Answering Service Pricing.
Compare all rate plans.
Pricing
Base Rate
$38
$139
$239
$589
$1089
$2650
$5099
$9599
Overage Rate
$1.39
$1.29
$1.29
$1.19
$1.15
$1.09
$1.09
$0.99
Increments (per minute)1 second at a time.Rounding to the nearest minute stinks. You are billed by the second.
1 sec.
1 sec.
1 sec.
1 sec.
1 sec.
1 sec.
1 sec.
1 sec.
Holiday Fees
Weekend Fees
Line Fees & Taxes
Sub Accounts (per month/sub)What’s a sub account?Includes a forwarding number. Usage is billed together with your main acount.
$10/mo
$10/mo
$10/mo
$10/mo
$10/mo
$10/mo
$10/mo
$10/mo
IVR (per minute)What’s IVR?An optional front end auto attendant you can add to your account.
$0.15
$0.15
$0.15
$0.15
$0.15
$0.15
$0.15
$0.15
Voicemail (per minute)
$0.15
$0.15
$0.15
$0.15
$0.15
$0.15
$0.15
$0.15
Patching (per minute)What’s patching?Connecting you with your caller. The charges are from connect until disconnect time.
$0.10
$0.10
$0.10
$0.10
$0.10
$0.10
$0.10
$0.10
Setup Fees
$0
$0
$0
$0
$0
$0
$0
$0
Contracts
Toll Free Fees
Local Number Fees
Customer Support
Live Phone Ticketing
24×7
24×7
24×7
24×7
24×7
24×7
24×7
24×7
Live Team Support
10×5
10×5
10×5
10×5
10×5
10×5
10×5
10×5
Email Support
24×7
24×7
24×7
24×7
24×7
24×7
24×7
24×7
Chat Support
10×5
10×5
10×5
10×5
10×5
10×5
10×5
10×5
Knowledge Base Access
Email Ticketing System
Customer Support Team
Customer
CommunicationEmail
Help Desk
Twitter
Facebook
Google +
Voice
Chat
Portal
Online Access
Check Messages
Note CallsWhat are notes?Write any important notes right to the interaction.
See Appointments
Edit Appointment Settings
See Scripts See what we see.Direct access to the same scripts the operators use when we answer your calls.
Edit FAQ’s
Track Usage
Advanced Reporting Like reports?Track interactions call type, call result, and more.
Multiple User Access Have friends?Grant access to multiple users on your account.
User Access Levels
Mobile
App AccessAwesome mobile app.View your messages and send updates to the call center on the go.
Security
SSL Encryption
PCI Compliant
HIPAA Compliant
Services
Order Processing
Help Desk
Lead Capture
Message Taking
Message Delivery
Text
Email
ADF
XML
Fax
Live RelayWe’ll call you.Adding patching or reach steps are great for emergency situations.
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All rights reserved
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