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A great customer experience is more than an advanced answering service.
- April 16, 2015
- 0 comments
Posted by Nick D. in Customer Service, Tips and Tricks
Despite the perpetual expansion of technology in business, did you know that talking with a real person is still the preferred method of communication 79% of the time? There can be no doubt that advances such as IVR, automated emails, and web-based self-service have made the way customers interact with your business…
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