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Conduct your own business telephone conversation role play.
- March 17, 2015
- 0 comments
Posted by Nick D. in Tips and Tricks
Role play is a viable business customer service training tool that encourages best practices and thoughtful discussion amongst team members. It can be a little unnerving to “act” in front of your colleagues, but at the end of the day, the takeaway is a more effective approach to managing the numerous issues…
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