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Should your answering service say they are the answering service?
- August 2, 2016
- 0 comments
Posted by Gabby R. in Tips and Tricks
Managing calls for thousands of industries and millions of scenarios is no easy task. Each small business is unique, and it would be impossible to memorize the nuances of the thousands of businesses a call center may answer for. So when customer service agents are allowed to tell callers they are speaking with the answering service, call flow is…
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