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Quick tips for evaluating call center agents.
- May 16, 2016
- 0 comments
Posted by Nick D. in SAS Products
Creating the best answering service for the small businesses we answer for is a team effort. Evaluating your telephone calls and providing feedback about our call center operators is the one of the most effective ways for our customers to communicate what's working, and what's not, about our agents. We’ve designed a rating…
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