I really don’t like to talk on the phone. It’s been that way since I’ve been a little kid. I used to get so anxious that I had to write down what I would say before I would order a pizza. If the pizza guy asked me any questions outside of my…

How many times have you called up the doctor’s office or the hair salon and been put on hold while they try to hunt for an available time slot to fit you in? Even more annoying is when you are at the actual facility, schedule a follow-up visit, and they give you…