Virtual assistants.

The assistants may be virtual. But the positive impact they have on your business is very real!

Business is growing, and you are at the point where you need help to keep things moving, but not yet able to maintain a salaried employee. The services of an administrative assistant are invaluable, and there is no way you can go it alone. So, what do you do? Have you ever thought about the benefits of utilizing virtual assistant services? Well, we have. At SAS’ virtual assistant service, we employ a team of dedicated specialists, capable of handling everything from: answering phones, email management, writing correspondence, outbound scheduling, editing presentations, and more. Virtual staff can give your business a professional appearance coupled with that personal touch that your clients will appreciate.

Admins make $32K on average. When you are self-employed, you may not have the budget for an in-house assistant. For as little as $2 a day, SAS’ virtual assistants can help.

SASDelivering Outstanding Customer Support

It was estimated that by 2010, 100 million U.S. workers would telecommute. Employees operating remotely are becoming an increasingly large part of the workforce, making it more common for small business owners to outsource their office support to virtual assistants. Did you know that the busy executive spends approximately 70% of the day in meetings, on another call, or out of the office? That means there is little time remaining to address additional tasks that are a key element of any business such as responding to emails, checking voicemail, scheduling meetings with prospective customers, and the like. When you are overwhelmed, SAS can help!

How It Works.

The great thing about teaming up with virtual staff is that your business will enjoy all of the benefits of an in-house assistant without all of the expenses. You won’t need a larger office, there are no supplies or equipment to purchase, and most importantly, there are no salaries or benefits to worry about. We offer affordable service to fit any budget. Yes, we are great on the phones! But we also provide:

• Calendar Management & Appointment Setting: Get organized. We can integrate into your online calendar management software, enabling us to schedule appointments with current and prospective clients, colleagues, or vendors. Any modifications or cancellations to your agenda will be relayed to you immediately via phone, text, email, or pager so that you can arrange your day accordingly. This eliminates no-shows and miscommunication, and it ensures that you always know where to be and when to be there.
• Custom Scripting: When it comes to client acquisition and retention, image is everything. Every client deserves personalized, efficient service, so we are dedicated to providing a polished, professional presentation each time we answer your phone. We will work with you to create a custom script for our virtual office assistants to follow. Using the information, criteria, and protocols you provide, we can assist your callers just as you would if they were speaking to you directly.
• Bilingual Service: Our population is becoming increasingly diverse, and that means your customers are, too. When it comes to providing the highest level of support, you need to be prepared for English as well as Spanish-speaking clientele. Our pool of bilingual operators is at your service.

The Benefits.

Uniting with our national team offers your business a number of advantages that can keep you competitive in the marketplace. We take pride in what we do, and we know that once you team up with us, you will wonder how you ever got along without us! When you use SAS in a virtual capacity, you are getting much more than superior phone answering services for small business. Investing in this service can:

• Increase Productivity: Running your own business usually means you need to do a million things at once, but you only have two hands. With a dedicated virtual assistant service, we can take care of managing your administrative tasks so that you can focus on what matters most: growing your business. Less stress leads to a happier, more productive you!
• Improve Customer Satisfaction: There is nothing worse or more impersonal than calling a business for assistance and being thrown into an automated system or someone’s voicemail box. With us on your side, all of your callers will be greeted by our friendly, live-voice representatives. Customers will not only receive the personalized service they need, but they will feel like valued members of your customer base.
• Reduce Expenses: In today’s economy, you are constantly being forced to do more with less. So adding in-house administrative staff can put a strain on your already limited operating budget. When you work with us, we take care of staffing and training expenses so you don’t have to. Our dedicated virtual agents offer an unlimited answering service to decrease your administrative expenses, lower your overhead and increase in your bottom line.

If you are still not 100% sure that SAS can help you, we invite you to try us free for 2 weeks. We are confident in the services we provide, and confident that we will have a positive impact on the business you have worked so hard to establish. With 2 weeks free, you get to see what we are all about, no strings attached. So give us a call today. Specialty is the leading virtual assistant service provider, making online secretarial services the secret of your success.