Virtual receptionists.

When your ringing phones are driving you up a wall, Call SAS. We’ll be there for every call!

Your office is always hopping – so much to do, and not enough time to do it. There are a few people in your employ, but it never seems possible to complete everything on your agenda. Why? Chances are that busy phones are hampering your staff’s productivity. That’s where SAS’ virtual receptionist service comes in. We can unburden your already overwhelmed personnel, giving them more hours in the day to do what they do best: grow your business.

The average receptionist’s salary is $24K. Running a small or one-person business? You may not have the budget for more staff. Starting at about $1 a day, SAS can help.

SASDelivering Outstanding Customer Support

Professional presentation is everything. If your staff is missing calls or shuffling people off to voicemail to deal with when the office is more calm, then not only are you jeopardizing your image, but you may be losing clients in the process. Did you know that 67% of customers hang up the phone out of frustration if they can’t get to a real person? Or that 59% of Americans will try a new company for better customer service? The staff at SAS knows that excellence in customer service is the cornerstone to any successful business. That is why our live-operator virtual receptionist service takes great care in answering all of your calls within 3 rings or less, and treating each caller with the same respect that we would expect if we were on the receiving end. Read on to see what we can do for you.

How It Works.

The great thing about having a remote receptionist is that your business will enjoy all of the benefits of an in-house assistant without all of the expenses. You won’t need a larger office, there are no supplies or equipment to purchase, and most importantly, there are no salaries or benefits to worry about. We offer affordable service to fit any budget. And phones are our Specialty! We provide:

• Around-the-Clock Availability: While the majority of people will contact you during regular business hours, from time to time they need to contact you in the evening or on weekends. Our agents are always on duty, 24 hours a day, 7 days a week. No matter when clients call your business, we have you covered. Every call will be answered with the utmost care.
• Custom Scripting: When it comes to client acquisition and retention, image is everything. Every client deserves personalized, efficient service, and that is exactly what we provide. We will work with you to create a custom script for our receptionists to follow when they answer your phone. Using the information, criteria, and protocols you provide, we can assist your callers just as you would if they were speaking to you directly. Even though your office doors are closed, your business is still open.
• Bilingual Service: Our population is becoming increasingly diverse, so it is important to be prepared for English as well as Spanish-speaking clientele. Bilingual operators are an essential ingredient in superior customer care, and that is why we employ a group of professional, polished bilingual staff, ready to assist your callers, whatever their needs may be!

The Benefits.

The right answering service for business can offer your company a number of advantages to keep you competitive in the marketplace. We take pride in what we do, and we know that once you team up with us, you will wonder how you ever got along without us! Investing in this service can:

• Increase Productivity: Think about it. You are knee-deep in an important task when the phone rings. And rings. It can be maddening to have to shift focus continuously. The good news is that we can help. Your virtual receptionists will answer every call with prompt, courteous care, and we will unburden your already burdened staff. Less stress leads to happier, more productive employees!
• Improve Customer Satisfaction: There is nothing worse or more impersonal than calling a business for assistance and being thrown into an automated system or someone’s voicemail box. With us on your side, all of your callers will be greeted by our friendly, live-voice operators. Customers will not only receive the personalized service they need, but they will feel like valued members of your customer base.
• Reduce Expenses: Your needs are increasing, but your budget is not. These days, business owners are forced to do more with less. We know that it is not always feasible to hire additional in-house staff. That is why we take care of staffing and training expenses, so you don’t have to. Your phones will be answered by the industry’s best virtual receptionists, and that equates to reduced administrative expenses, less overhead, and an increase in your bottom line.

Still not sure if virtual service is right for you? Give us a test drive. Go virtual, free for 2 weeks! We are confident in the services we provide, and we want you to feel the same way. You have worked hard to establish your business and increase your client base. Our support solutions offer the help you need, whenever you need it. So call today. You have nothing to lose! Specialty is the leading virtual receptionist service provider, helping your business grow, one phone call at a time.